S A M P L E

What sets this visit apart from any other ( Santa’s secret sauce, if you will) is the Family Profile Questionnaire. It jogs Santa’s memories of your specific family. (see sample below)

Instructions

Instructions:

The key to this chat is Santa’s 100% guaranteed formula for fun.

Please read carefully, answer all questions and follow all the steps in the instructions.

Booking your chat starts a magical process:

  1. If this is a gift click here.

  2. Choose a date and time that works for you. As part of the ordering process you will complete:

    • Santa’s 100% Guaranteed-Fun Family Profile - This is the key that turns the magic on. Please fill out the Family Profile to make this experience as unique to your family as possible. This is mandatory.

      You will also receive a link to

    • Santa’s Tips for a Magical Chat - It is for all adults to read, so that you can help make this a fantastic visit for everyone. Santa says “Make sure you read all these tips in advance so you can stay on Santa’s Nice List.” Please read it.

  3. The day before the call, the elves send an email reminder ( including another copy of the tips). This is so it’s near the top of your inbox. But those clever elves are not done yet. They’ll also send you the Zoom link so you can distribute it as required (see warning in tips). (Note: you do not need to install Zoom to take the call; however, it may help to familiarize yourself with Zoom in advance.)

  4. Finally, the big day is here. Get everyone ready (see tips) for the call. Click the link in the email you received the day before. Note that if you log in early, you will have to wait in the waiting room. Santa will admit you to the call at the appropriate time and the fun begins!

Santa’s 100% Guaranteed-Fun Family Profile Questionnaire

This the most important part of the magic. It’s Santa’s 100% guaranteed formula for fun and it is absolutely essential. To bring maximum joy to the children, Santa needs the assistance of the adult who’s organizing the call to help make the magic happen.

  1. What is the purchaser’s full name and email ?

  2. What is the name and email for the Santa Chat recipient if this chat is being sent as a gift? Please refer to the “How to send a Santa Chat as a Gift” page.

  3. What time and day did you book?

  4. What is the name of the recipient’s household? That is, how do you like to be known collectively? (e.g. The Smith-Jones household, the Smith household)

  5. Do you have a fireplace or does Santa come in through the keyhole?

  6. What is the name, age and gender of each child?

  7. What town/city/area/province or state do you live in? (no street names, please)

  8. Can you describe one or two special things about each child that makes them special? (got an A in math, loves to paint, rides horses)

  9. Name one or two items that each child wants from Santa.

  10. Have any of your kids mentioned that they are worried about Christmas, and even the health of Santa, the reindeer and the elves because of the pandemic?

  11. Do you have pets and if so what type are they and what are their names?

  12. Feel free to include anything else Santa should know to make the most of your chat, remembering our time together is limited.

    Thank you from all of us at the North Pole!