If this is a gift for someone else’s children:

  1. Contact an adult at the recipient’s household before you book a chat.

  2. Choose a convenient day and time together when everyone is available. (There are no exchanges or refunds.)

  3. Ask them to help you complete Santa’s 100% Guaranteed-Fun Family Profile Questionnaire. Don’t guess.

  4. Mark sure the recipients email ( if different from yours) is included on the questionnaire.

  5. Once the questions have been answered you may complete the purchase.

    Contact northpolelive@gmail.com if you have any questions.


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